Dental Office Manager


SPECIALTY UNIT: Office Manager


SHIFT: Days (Monday – Friday)

JOB TYPE: Full-Time Permanent

Job Description:

The Office Manager will manage the business operations of a high volume Dental office through the development of strong partnership relations with Doctors, the Management Group and the staff. This position ensures the alignment of the practice with the core purpose and beliefs of the network. You will also manage the financial performance of the practice, employee performance and development of existing and new processes. 


  • Manage full revenue performance of the office, including managing performance of all staff 
  • Review and manage key performance indicators including sales, collections, healthcare financing, close rate, collection ratio, percentage to target, and pipeline metrics. 
  • Regularly review and interpret the financial performance of the practice to ensure plan achievement and profitability targets. 
  • Manage directly and through others, the performance management and development of staff to ensure the retention, employee development, succession planning, career-pathing and performance of employees. 
  • Work with Front Office team to enforce, oversee and administer policy 
  • Responsible for ensuring best practices are in place. Able to manage scheduling efficiency, problem solve spontaneously and proactively plan ahead. Responsible for ensuring the development of office staff is scheduled and able to coach and manage performance as necessary. 

Job Benefits:

  • Competitive salary
  • 401K with Match
  • Comprehensive Health and Dental Insurance
  • Paid Time off
  • Paid Holidays
  • Holiday Bonus


  • 5 + Years in a Dental Office Setting
  • Must have three+ years of leadership and management experience of an operational and/or sales team. 
  • Healthcare industry, operations &/or practice management experience, especially experience working with Doctors/healthcare providers STRONGLY PREFERRED 
  • Strong oral and written communication skills, excellent analytical, planning, and process development skills, strong business judgment, and a high level of initiative are all required 
  • Demonstrated ability to respond effectively to multiple conflicting priorities, continuously prioritize deliverables and to respond to unexpected changes is required

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