Dental Liaison

Dental Clinical Liaison

Shift: Full-time

Salary: 45-65Kper year

Shift: Day


Job description

If you are an experienced dental technician with relevant experience with digital and dental implants and are looking for an alternative to working in a clinical environment, this position may be the right one for you. Must have has advanced skills in workflow and problem solving with cases. .

We are specifically looking for someone with a minimum of 2 years’ experience with dental assisting or relevant dental industry knowledge who has a keen attention to detail, a strong worth ethic, and has a passion for the dental field. Strong administrative and computer skills are critical. This position is pivotal to the success of our fast-growing implant business as it serves as the liaison between our dentist-clients surgeons and dental technicians. Candidate must also possess excellent presentation and communication skills.

Duties & Responsibilities

  • Support dentist by providing guidance in the following areas: photography, material selection, tooth reduction and preparation, bite registrations and sequences, vertical dimension of occlusion, tooth position, alignment, inclination, function and morphology
  • Develop appropriate questions, solicit information to complete lab cases
  • Perform necessary new dentist on-boarding and follow up calls/emails
  • Develop and maintain relationships with potential and current dentists, ensuring a smooth collaboration between the dentist and lab technician
  • Meet with new dentists to discuss our lab services
  • Manage follow up process by reaching out to dentist to follow up on cases
  • Participate in the outbound marketing efforts to increase dentist awareness of our services
  • Manage the referral-based lead generation process, working with existing customers to identify potential referrals
  • Assist dentist and surgeon in coordinating full arch surgeon cases.
  • Assist surgeries to obtain necessary record for immediate conversions.


  • Strong interpersonal skills
  • Strong customer service skills
  • Outstanding analytical, writing and communication skills
  • Computer experience with Microsoft programs i.e. Power Point, Outlook, Excel, Word

Ability to solve problems and analyze techniques.

  • Max. file size: 300 MB.
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