Dental laboratory Manager Denture Department



Location: LAS CRUCES, CA


JOB TYPE: Full-time

Salary: 100K + bonus + full benefit package


  • Manages and maintains staff by selecting, orienting, and training team members
  • Makes hiring decisions in accordance with standard operating procedure.
  • Provide leadership and supervision of all aspects and functions in the Removable Department, ensure product quality, profitable unit sales growth, and overall team development.
  • Works closely with the General Manager and collaborates with other Department Leaders to manage overall lab productivity in meeting Company goals.
  • Coordinates the efforts of team members to ensure that workflow, productivity and quality requirements are met.
  • Champions effective communication between all departments, skill groups and team members. Creates a positive work environment in which team members can succeed.
  • Optimizes workload balance between department and team members. Has good working knowledge of all department work functions.
  • Stays current on customer service issues with clients and relates back to managers and team members to resolve issues effectively.
  • Can personally perform all QC functions in the department.
  • Schedule and lead meetings with the team on a consistent basis.
  • Handles customer calls as needed.
  • Participates in Company sponsored training and meetings (as required) and participates and presents at dental meetings as required.
  • Be a resource for budget planning, working with General Manager to develop and maintain budgets.

Skills and Abilities Required:

  • Strong leadership skills.
  • Strong teamwork skills to be able to work closely with others within the Removables team, as well as positive interaction with other laboratory team members, maintaining a positive customer focus, both internally and externally.
  • High Familiarity with dental laboratory procedures, processes and terminology.
  • Excellent organizational skills with attention to detail, and high level of follow-up to ensure department goals are met.
  • Basic computer skills.
  • Ability to analyze and solve problems.
  • Ability to coach, mentor, and train team members.
  • Self-starter with demonstrated initiative, self-motivation and assertiveness.
  • Must perform duties independent with minimal direction and supervision.
  • Excellent hand-eye coordination.

Minimum Education and Experience Required:

  • A Certified Dental Technician (CDT) certification or 10 years broad dental lab technical experience including work with complex and combination cases is preferred
  • 5 years’ experience applying supervisory skills with direct supervision of others, preferably in a manufacturing environment is preferred
  • 5 years of direct leadership experience is preferred

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