Patient Care Coordinator

Dental Office Patient Care Coordinator

POSITION TYPE: Dentistry – Clinical

SPECIALTY UNIT: Patient Care Coordinator

LOCATION: Annapolis, MD

SHIFT: Monday- Thursday 7-3:30

JOB TYPE: Full-Time Permanent

Job Description:

We are looking for an energetic, outgoing Patient Care Coordinator for our dental office. You will be responsible for interacting with guests and managing administrative tasks for the dental team. Duties will include scheduling patient appointments according to availability, explaining intake forms to new patients and processing payments after treatment.

Responsibilities:

  • Greeting patients professionally both in person and on the phone.
  • Quickly answering or properly referring questions and issues.
  • Optimizing provider schedules and patient satisfaction with efficient scheduling.
  • Notifying providers of patient arrivals. 
  • Comforting patients by anticipating anxieties and effectively answering questions.
  • Ensuring availability of treatment information by retrieving and updating patient records.
  • Verifying insurance documents and inputting insurance information. 
  • Taking payment at checkout.

Job Benefits:

  • Competitive salary
  • PTO
  • Paid holidays
  • Retirement plan after one year employment with match
  • $200 contribution toward health plan
  • $500/year for approved professional development
  • Monday- Thursday 7-3:30, additional hours on Fridays if desired, will not exceed 40 hours. 

Requirements:

  • High school diploma required – Associates Degree preferred.
  • Computer experience required – MS Office Software / Softdent Software.
  • Possess a professional and positive attitude and enjoys being around people.
  • Some dental insurance knowledge/experience.

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