Training and Implementation Specialist – Ortho Experience Required – Full Benefits


SPECIALTY UNIT: Training & Implementation Specialist


JOB TYPE: Full-Time Permanent


Job Description

Our Atlanta based solutions company helps dental practices extend into a virtual environment. We are seeking a Training & Implementation Specialist, you will be responsible for acting as a consultant helping to identify issues and finding solutions, training doctors and their staff on the software and on the implementation of the software in the everyday life of their practice.


Role and Responsibilities

·        Understanding the value proposition and how significantly it can change a dental/ortho practice workflow

·        Training and support of newly acquired customers, retraining of underperforming ones, customer adoption journey both remote online and in-practice and ensure clinical support is provided along the full

·        Build and execute strategic account plans to exceed sales targets, company KPIs and objectives

·        Partner with customers and KOLs to understand their business objectives and critical issues

·        Attend trade shows, both local and international

·        Work in and communicate in a multifunctional team

·        Feedback to management team on market trends and competition

·        Travel to train and support on site, as and when required

·        Be aware of own responsibility regarding information security

·        Perform work according to the applicable policies and procedures

·        Contribute actively to the continuous improvement of our ISMS

·        Report any observed or suspected weaknesses in our ISMS and any information security incident


Candidate Requirements

·        5-10 years experience in the orthodontics branch

·        Strong training and pedagogical skills

·        Ability to adapt to the training and the training’s collaterals to the practice specificities

·        Result-oriented attitude and approach

·        Networking and relational skills

·        Availability to travel extensively in all states (3-4 days / week)


Bonus points if…

·        Experience as a trainer working with software for orthodontists

·        Good understanding of how an orthodontic or dental practice operates


·        Medical

·        Dental

·        Vision

·        Car Allowance

·        Fuel Allowance

·        All travel expenses covered

·        Equity

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